Management Resume Sample
Ella Raymond
COLLEGE ADDRESS: Messiah College, One College Ave,
Grantham, PA 17027 (717) 796-5555
PERMANENT ADDRESS: 411 March Road, Middletown, PA
17077 (717) 774-7777
Education: Bachelor of Science – International
Business , May 2006
Student Abroad
International Business Institute May 2005 – August
2005
Europe, 10 weeks, 11 countries
Studied in: Sweden, Estonia, Russia, Germany,
Austria, Switzerland, The Czech Republic, The Netherlands, Belgium, France, England
Examined international economics, global
marketing techniques, and global business strategies
Acquired greater understanding of today’s
global business environment
Travel/Tourism Diploma July 1998 – January 1999
York Technical Institute, York, Pennsylvania
Utilized understanding of group travel
planning and needs
Increased proficiency in customer service and
communication to meet and exceed client expectations
Operated as a team-player to complete
projects
Experience: Administrative Assistant/ Office Manager
October 2001 – August 2003
Eagle Eye Technologies, Inc., Middletown, MD
Supervised and trained office assistants in
customer interaction and task completion
Created forms and procedures necessary to
improve information flow and effectiveness
Broadened listening and organizational skills
to ensure office efficiency
Prepared weekly payroll
Assisted in management of employee benefits
Corporate Travel Agent June 2001 – October 2001
Omega Travel, Frederick, MD
Functioned cooperatively as a team player
Demonstrated understanding of corporate
travelers’ needs and the services offered by travel suppliers
Prepared draft of weekly sales reports for
Airlines Reporting Corporation
Followed written and oral procedures to
complete travel documentation
Corporate Travel Agent April 1999 – November 2000
Uniglobe Travel, Frederick, MD & Leesburg, VA
Supplied reservation services to corporate
accounts
Maintained accurate records and reservations
for clients
Updated all travel information to aid clients
and other agents in decision making
Skills:
Microsoft Office Suite, including
PowerPoint, Access, Word, and Excel
Intuit QuickBooks
Spanish skills
Travel Experience: Brazil, 1996 Ecuador, 2005
Costa Rica, 2006
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