Management Resume Sample
Ella Raymond
COLLEGE ADDRESS: Messiah College, One College Ave,
Grantham, PA 17027 (717) 796-5555
PERMANENT ADDRESS: 411 March Road, Middletown, PA
17077 (717) 774-7777
Education: Bachelor of Science – International
Business , May 2006
Minor – Economics
Messiah College, Grantham, PA
GPA 3.6/4.0
Student Abroad
International Business Institute May 2005 – August
2005
Europe, 10 weeks, 11 countries
? Studied in: Sweden, Estonia, Russia, Germany,
Austria, Switzerland, The Czech Republic, The Netherlands,
Belgium, France, England
? Examined international economics, global
marketing techniques, and global business strategies
? Acquired greater understanding of today’s
global business environment
Travel/Tourism Diploma July 1998 – January 1999
York Technical Institute, York, Pennsylvania
? Utilized understanding of group travel
planning and needs
? Increased proficiency in customer service and
communication to meet and exceed client expectations
? Operated as a team-player to complete
projects
Experience: Administrative Assistant/ Office Manager
October 2001 – August 2003
Eagle Eye Technologies, Inc., Middletown, MD
? Supervised and trained office assistants in
customer interaction and task completion
? Created forms and procedures necessary to
improve information flow and effectiveness
? Broadened listening and organizational skills
to ensure office efficiency
? Prepared weekly payroll
? Assisted in management of employee benefits
Corporate Travel Agent June 2001 – October 2001
Omega Travel, Frederick, MD
? Functioned cooperatively as a team player
? Demonstrated understanding of corporate
travelers’ needs and the services offered by travel suppliers
? Prepared draft of weekly sales reports for
Airlines Reporting Corporation
? Followed written and oral procedures to
complete travel documentation
Corporate Travel Agent April 1999 – November 2000
Uniglobe Travel, Frederick, MD & Leesburg, VA
? Supplied reservation services to corporate
accounts
? Maintained accurate records and reservations
for clients
? Updated all travel information to aid clients
and other agents in decision making
Skills: ● Microsoft Office Suite, including
PowerPoint, Access, Word, and Excel
? Intuit QuickBooks
? Spanish skills
Travel
Experience: Brazil, 1996 Ecuador, 2005
Costa Rica, 2006
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